Hospitality · Case Study
Cookies Cakes & Co
Custom cakes and cookies for Melbourne's western suburbs — now with a digital presence that converts browsers into bookings.
The Brief
Industry
Hospitality & Food
Timeline
Under 48 Hours
Outcome
Fully Booked Pipeline
The Problem
A beloved local business invisible to anyone who didn't already know her.
Renee had built something genuinely special — custom cakes and cookies that her loyal customers loved. But her entire business ran through Instagram DMs and word of mouth. No website, no way for new customers to find her, no online presence beyond a social profile.
Every potential customer who searched for custom cakes in Melbourne's western suburbs found nothing. The bookings she was getting were a fraction of what her work deserved.
The Solution
On brand, warm, and live in under 48 hours.
We built Cookies Cakes & Co a site that felt exactly like her — warm, light-hearted, and premium without being precious. Photography-forward design that lets the product do the talking. A clear enquiry flow that turns visitors into bookings without friction.
From brief to live site in under 48 hours. No lengthy back and forth, no discovery decks, no waiting. A site Renee was proud to share the moment it launched.
The Result
“Instantly got more bookings and now my business has a presence online. I couldn't thank Facade Studio enough, great to work with and very quick on the delivery.”
Renee · Cookies Cakes & Co · Melbourne's Western Suburbs
48hrs
From brief to live
Fully Booked
Pipeline within weeks
0
Lock-in contract